Discrimination is Against the Law

Pinckneyville Community Hospital and Family Medical Center comply with applicable Federal civil rights laws by serving all patients, offering discounted fees for patients who qualify for available financial assistance, and not denying services based on a person's race, color, sex, national origin, disability (physical or mental), religion, age, sexual orientation, gender identity, sex stereotyping, pregnancy or status as a parent, or inability to pay if qualify for available financial assistance in admission, treatment, or participation in its programs, services, and activities, or in employment. We also accept insurance, including Medicare, Medicaid, and the Children's Health Insurance Program (CHIP).


Pinckneyville Community Hospital:

  1. Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    1. Qualified sign language interpreters
    2. Written information in other formats (large print, audio, accessible electronic formats, other formats) or vision assistance aides (reading glasses or magnifying glasses/sheets)
  2. Provides free language services to people whose primary language is not English, such as:
    1. Qualified interpreters
    2. Information written in other languages

If you need these services contact any employee, or Pinckneyville Community Hospital Administration, at phone number 618-357-5904.

If you believe that Pinckneyville Community Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:


Quality/Risk Manager

P.O. Box 437

Pinckneyville, IL 62274


Phone: 618-357-5976

Fax: 618-357-8888



You can file a grievance in person or by mail, fax, or email.

If you need help filing a grievance, the Quality/Risk Manager is available to help you.


You can also file a civil rights complaint with the U.S. Department of Health and Human Services: Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available here or by mail or phone at:


U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-618-357-2187 (TTY: 7-1-1).

UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-618-357-2187 (TTY: 7-1-1).