Pinckneyville Community Hospital Earns Summit Awards at Healthcare Conference

January 17, 2024



Pinckneyville, IL – January, 2024  Pinckneyville Community Hospital (PCH) has been honored for its commitment to providing compassionate healthcare services at the annual Custom Learning System (CLS) conference held in November 2023. The hospital was recognized for its exemplary dedication to the surrounding communities, offering empathetic, respectful, and dignified care.


These significant awards add to PCH's existing achievements as a Five-Star Hospital, recognized by the esteemed National Rural Rating System (NRRS). The latest recognition is based on patient satisfaction surveys, further highlighting PCH's exceptional quality of care.


Randall Dauby, CEO, expressed his gratitude, stating, "We are humbled by this recognition, as it comes directly from our patients who complete the patient satisfaction surveys. It serves as a testament to the exceptional care and overall healthcare experience our patients receive at Pinckneyville Community Hospital."


At the CLS conference, PCH received an impressive total of twenty-eight (28) Breakthrough Awards, which are derived from patient surveys measuring the overall patient experience. The awards encompass specific categories surveyed and provide an overall rating. PCH's outstanding scores either met or surpassed the National Top Box Scores, with several departments exceeding the benchmark by 10%. Notably, the surgery department achieved ratings in the 95th percentile.


Mr. Dauby emphasized the hospital's patient-focused approach, stating, "Our dedicated employees strive to ensure our patients receive the best care, demonstrating their compassion and attention to detail."


Pinckneyville Community Hospital continues to set a high standard for healthcare services, earning prestigious recognition and reaffirming its commitment to providing exceptional care to the communities it serves.