Since the patient statement mailing in early October, our staff have finished returning calls to patients who had questions and left voice mail messages. If you contacted the hospital or clinic about a statement question and did not receive a call back, please call again. On November 7th, statements were generated for mailing for any prior balances remaining unpaid from the October 5th statement run. If you were waiting for a return call about those initial statements and did not make your payment until November 7th or later, you will be receiving a new statement within the next couple of weeks which will not reflect your recent payment.